Shipping Policy
Thank you for choosing Ghostparticle for your custom computer needs. We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping services. Please review the following shipping policy to understand how we handle orders and deliveries:
Processing Time:
Orders are typically processed within 5 to 7 business days from the date of purchase. This processing time allows us to customize your computer according to your specifications and conduct quality checks to ensure everything meets our standards.
Shipping Methods:
We offer various shipping options to accommodate your needs, including standard and expedited shipping.
Shipping Costs:
Shipping costs are calculated based on the selected shipping method, the destination address, and the weight and dimensions of the package. You will be able to view the shipping costs before finalizing your order.
Delivery Time:
Our shipping policy outlines that the estimated delivery time ranges from a minimum of 10 days to a maximum of 20 days, with an average delivery time of 14 days, depending on the selected shipping method and the destination address. While we make every effort to deliver orders promptly, please be aware that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online or through our website.
Shipping Restrictions:
At this time, we only offer shipping within India. We apologize for any inconvenience this may cause to customers residing outside of these areas.
Signature Requirement:
For security purposes, some orders may require a signature upon delivery. If you are unavailable to sign for your package, the carrier will typically leave a notification with instructions for arranging redelivery or pickup.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses.
Shipping Damage:
In the unlikely event that your order arrives damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and arrange for a replacement or refund as necessary. Read our refunds and replacement policy for more information.
Shipping Support:
If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Ghostparticle is enjoyable and hassle-free.
By placing an order with Ghostparticle, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you again in the future.
If you have any further questions or require assistance, please feel free to reach out to us.